Using a Restorative Approach to Address Conflict in the Home

A son was displaying an increasing level of verbal and physical abuse within the home. Mum has reached the point that she was scared that she couldn't manage his behaviour, particularly when he reacted to her attempts to enforce boundaries. She was also worried about the impact on his younger sister. The situation was further complicated by the son's diagnosis of ASD/ADHD and Tourette Syndrome; he was also finding the transition to Year 9 at school difficult.

A restorative meeting was held with mum, stepdad, the son and his sister, giving them all the opportunity to speak about the impact and effects of the conflict. For the son, he was able to say what worked for him and what he found difficult. The family agreed to their own outcomes designed to repair relationships and how everyone would conduct themselves in the future.

One month after the meeting, mum, son and sister reported that the relationship between the siblings had improved.

Mum said: 'By discussing resolution techniques all together in a safe environment helped us all to communicate our thoughts and feelings and develop strategies to implement moving forward. [The facilitator] explained the process thoroughly and approached conversations sensitively.'

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What people say about Restorative Solutions

I'm so glad I am working with Restorative Justice. I don't know who would listen to me if it wasn’t for you.
A Person Harmed by Crime
Restorative Justice is very underrated and I certainly think we should be using it more.
A Professional who Referred Someone into our Service
Very satisfied – it’s been a great service. A worthwhile process for me and I hope for the offenders. Staff have been great and I would like to thank them.
A victim
It was the right thing to do. Both victims told me to let go of what happened. I didn't want to hear it but they both forgave me and said I should move on. I have taken that on and thought about it and I have come to terms with what happened. You've helped me significantly. It's as though my head has been lifted of a gigantic weight.
An Offender
Thanks for your time today. I feel like you understand R so well, I really hope you can help him to learn how to be happy.
Feedback from a family in East Kent
Restorative Justice offers a unique opportunity for victims and survivors to move on from and overcome the trauma that can be left with them after experiencing crime. I am exceedingly proud of the work that the team at Restorative Solutions do in supporting our community. We should always consider the needs of victims of crime and this service exemplifies that sentiment and allows so many to put behind them what can be the worst experience of their lives.
Marc Jones, Lincolnshire Police and Crime Commissioner and Chair of the Association of Police and Crime Commissioners.

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